http://carceralnation.com/2009/08/25/ups-fails-to-deliver/ Ancient Danger in a Human World Mon, 13 Feb 2012 18:13:00 +0000 hourly 1 http://wordpress.com/ http://carceralnation.com/2009/08/25/ups-fails-to-deliver/#comment-641 Wed, 22 Sep 2010 14:07:13 +0000 http://carceralnation.wordpress.com/2009/08/25/ups-fails-to-deliver/#comment-641 [...] a book and comfortably sat. The train stopped at the Queensbridge Plaza. An announcer came on the communication system and told us that we would need to get off the train and wait for another train, as the train we [...]

]]> http://carceralnation.com/2009/08/25/ups-fails-to-deliver/#comment-406 Tue, 25 Aug 2009 20:23:29 +0000 http://carceralnation.wordpress.com/2009/08/25/ups-fails-to-deliver/#comment-406 That’s an excellent point, Gordon. FedEx does seem to be faster than UPS when it comes to propagating data.

]]> http://carceralnation.com/2009/08/25/ups-fails-to-deliver/#comment-405 Tue, 25 Aug 2009 17:20:05 +0000 http://carceralnation.wordpress.com/2009/08/25/ups-fails-to-deliver/#comment-405 That makes me laugh, too. Databases should not take that long to update. When I sign for something with FedEx I can see that signature minutes later.

]]> http://carceralnation.com/2009/08/25/ups-fails-to-deliver/#comment-404 Tue, 25 Aug 2009 16:56:15 +0000 http://carceralnation.wordpress.com/2009/08/25/ups-fails-to-deliver/#comment-404 The detail in this harrowing experience is wonderful, Gordon. I wonder why things went so wrong? I’m delighted to know your vacuum still sucks… that’s a compliment, right? SMILE!
A few weeks ago, I was expecting a timely, expensive, UPS delivery, and it wasn’t included in my regular morning delivery. My UPS guy told me wasn’t likely being delivered that day if he didn’t have it on his truck.
I called UPS dispatch. They were going to look into it and call me back in 30 minutes.
20 minutes later, the delivery arrived with an older UPS guy I’d never seen on my route before and he had a small, strange, double-door UPS truck.
I inspected the delivery and it was fine.
10 minutes later, UPS dispatch called back to tell me my box was lost and they had no idea where it was or when it would be delivered. They sent out a radio call to all the area drivers to check their manifold for my delivery and the drivers had all reported back my box was not on their truck.
When I told the dispatch supervisor my box had been delivered 10 minutes ago, he was floored! He didn’t believe me. He wanted facts, times, truck type and what the delivery guy looked like. I told him everything and he had no idea who that guy was.
I told him I’d signed for the package so it should show up in their database as delivered, and the supervisor said, “Yeah, but that takes 45 minutes to update. I want to know NOW!”
I laughed. He didn’t.
I was happy to have my box; he was unhappy I had my box. Ha!

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